> ## Documentation Index
> Fetch the complete documentation index at: https://hilos-40.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

Welcome to Hilos We're glad to have you onboard. In the following guides we're going to get everything set up so you can begin automating your WhatsApp with us.

> [card] [Are you a new agent?](https://hilos-40.mintlify.site/docs/user/hilos-101/new-agent/inbox/empezar-conversacion)
>
> Jump to the new agent section by clicking here.

## What is Hilos?

Hilos is a platform designed to automate and scale your WhatsApp conversations using WhatsApp's Cloud API. Tailored for businesses that manage a high volume of repetitive manual messages, Hilos streamlines communication and enhances efficiency. The platform's key features include:

> [card] WhatsApp Templates
>
> Prewritten messages that can initiate conversations with WhatsApp contacts
> even after the 24-hour conversation window has closed.

> [card] Broadcast
>
> Send an approved WhatsApp template to a CSV list of contacts in bulk.

> [card] Flows
>
> Design automated chatbots using a visual canvas editor, enabling tasks such
> as sending messages, updating contacts, and making API calls.

> [card] Inbox
>
> A WhatsApp web-like interface to manage and respond to messages received
> through the WhatsApp API.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.